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Contact usIn order to be very competitive, we handle most of our customer service support needs via e-mail. Please note that we take our e-mails seriously and each one of your requests will be handled in the proper manner.Please use the following e-mail addresses for your entire specific needs: Use this e-mail to place all your orders. Use this e-mail to request quotes on larger orders. Volume discount available. Use this e-mail to request a tracking number for orders placed over twenty-four-hours. Most orders are shipped within 24 hours upon receipt of orders. Please note that for orders shipped to the East Coast, the ETA (estimated arrival time) is approximately 4 to 5 business days. Use this e-mail to request an RMA (Return Merchandise Authorization) for products that are defective and require warranty replacement. Please include your name, order name, order number and product number. It will take 2 to 3 business days to reply with an RMA number. If you are located outside United State, please use this e-mail for all your questions, queries, orders etc…. international@wwwtonerrefill.com If you are from a government agency and/or school district/university, you may use this e-mail for questions, information, customer service and to send your purchase orders. Use this e-mail to send your purchase orders.
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